Field support

Our services

Full support from sales to training

We operate as an integrator, not just a reseller

Each project combines hardware, setup, commissioning, training and follow-up so your interactive displays are genuinely adopted in real-life spaces.

What we handle for you

1

Framing and selection

Usage analysis, hardware recommendations, budget trade-offs and deployment preparation.

2

On-site deployment

Installation, configuration, testing, network connection and room readiness.

3

Training and continuity

Onboarding, upskilling, support and long-term follow-up.

Framing and selection

On-site deployment

Training and continuity

Technicien en train d'installer un grand écran sur site
Installation sur site
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Terrain
Terrain

Déploiement et mise en service

Intervention terrain pour fixation, raccordement et préparation de l’équipement.

Hardware sales

Interactive screens, tablets, accessories — leading educational brands.

  • Interactive displays from 55 to 98 inches
  • Fixed and mobile mounts adapted to each room
  • Cameras, soundbars, wireless sharing and peripherals
  • Product choices aligned with your actual use cases
  • Pre-sales guidance to avoid oversized configurations

Installation & setup

Professional commissioning of your equipment, network configuration included.

  • Audit of rooms, walls, power and connectivity
  • Mounting, cabling, assembly and securing
  • Network, account and peripheral configuration
  • Functional testing and room validation
  • Ready-to-use setup for your teams

Training

Training for teachers and teams on the optimal use of interactive tools.

  • Initial onboarding on displays and software
  • Use scenarios for teachers and trainers
  • Enablement for digital champions and key users
  • Sessions adapted to the real maturity of teams
  • Training materials and practical guidance

Support & maintenance

Reactive after-sales service, remote maintenance and on-site interventions.

  • Remote support for incidents and adjustments
  • Coordination with manufacturers when needed
  • On-site intervention based on criticality
  • Post-installation follow-up and tuning
  • Service continuity for equipped rooms

Software licenses

Sale and management of Lumio (Smart), educational apps and e-learning suites.

  • Lumio, collaboration tools and business applications
  • Help choosing between individual and site-wide needs
  • Deployment, activation and renewal follow-up
  • Simplified software fleet management
  • A clearer view of total project cost

Consulting

Needs audit, personalised recommendations and project management.

  • Framing of educational, business and technical needs
  • Support for costing and room prioritisation
  • Preparation of a project that can scale cleanly
  • Contribution to procurement files and decision-making
  • A project-wide view, not only a product view

Delivery approach

Execution designed for decision-makers and field teams alike

We bridge budget constraints, technical reality and day-to-day adoption by end users.

Frame properly

Clarify the need, the right equipment level and the deployment path.

Deploy cleanly

Avoid fragile installations, incomplete setup and unusable rooms.

Make the equipment live

Train, support and adjust so the purchase becomes real usage.

Personnes en formation devant un écran interactif
Prise en main
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Formation
Formation

Formation simple et rassurante

Montée en compétence des équipes autour des usages, réglages et bonnes pratiques.

Equipe en salle de réunion devant un écran de présentation
Réunion et pilotage
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Entreprise
Entreprise

Collaboration lisible pour les équipes

Salle de réunion claire et structurée pour présentation, échanges et décisions.

Let's discuss the project

Need pricing, installation or full project support?

We can step in from the discovery phase or take an already defined need and turn it into an operational response.